Warranty

3-year warranty

What the Carbon Air Ti 4 warranty covers, and what it does not.

What is covered

The Carbon Air Ti 4 carries a 3-year warranty from delivery, backed by Carbon Air, against manufacturing defects in the air beams, seams, fabric and valves. We repair or replace at our choice.

What is not covered

Normal wear and misuse are not covered. Every Ti 4 ships with a protective ground sheet, sized to the Ti 4 floor, and a repair kit in the box.

How to claim

Email info@carbonair.co.za with your CA- order number and photos. Statutory remedies under the Consumer Protection Act still apply where they apply.