Who we are
Bazmaati Investments (Pty) Ltd t/a Carbon Air (reg 2026/709355/07) operates carbonair.co.za and processes personal information for orders and enquiries.
Privacy
Privacy notice
How carbonair.co.za handles personal information you give us at checkout or when you enquire.
What we collect
At checkout or when you enquire we may collect your name, email address, phone number, town or city, province, and any delivery note you write. We also keep the CA- order number, quantity, amount, and payment method you chose.
Why we collect it
We use this information to take and fulfil your order, confirm payment, arrange delivery, answer warranty or refund requests, and reply to enquiries. We do not sell your personal information.
Who sees it
Order and delivery details may be shared with our delivery partner so they can deliver your parcel. Payment is by bank transfer to our account; we do not take card details on this site.
How long we keep it
We keep order records for as long as needed for fulfilment, warranty, accounting and legal requirements, then delete or anonymise them.
Your rights
Under POPIA you may ask to access, correct or delete personal information we hold about you, or object to certain processing, subject to the Act. Email info@carbonair.co.za.